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The Causfy Beneficiary Protection Program ("Beneficiary Program") provides a formal review pathway when there is credible evidence that:
This Program:
Causfy does not custody user funds and does not guarantee technical recovery of funds transferred to self-custodied or external destinations. Any measure under this Program is discretionary and subject to technical and legal limitations.
When the destination is a wallet, Causfy may require proof-of-control to validate that the Beneficiary controls the receiving destination:
Based on evidence and risk, Causfy may:
In some cases, Causfy may decide that the appropriate resolution is to refund donors, rather than transfer funds to the Beneficiary, if this is appropriate for security, evidence, or compliance reasons.
Causfy may request evidence of relationship, authorization, or representation (if applicable), as well as reasonable attempts to contact the organizer.
The claim is submitted through the official form published by Causfy and will include: