Frequently Asked Questions

Everything You Need to Know About Causfy

Find answers to common questions about our platform, features, and services.

Getting Started

Causfy is the first platform that combines transparent crowdfunding and real digital activism all in one place. It's an infrastructure for creating, managing, and scaling causes. Unlike traditional donation platforms, Causfy uses decentralized custody, meaning you maintain full control of your funds through a self-custodial wallet. The platform provides tools for fundraising, petition creation, team collaboration, and verifiable traceability through blockchain technology.

Creating a campaign is simple and takes just minutes:

  1. Sign up with just your email address
  2. Choose your cause category (Celebration, Education, Health, Charity, etc.)
  3. Define your goals and set your fundraising target
  4. Add your story, images, and campaign details
  5. Launch and start sharing with your network

You can launch a campaign in minutes with minimal friction. Visit our How to Start a Campaign guide for detailed instructions.

Causfy supports 12 different cause categories:

  • Celebration - Special moments and milestones
  • Education - Educational initiatives and learning
  • Memorial - Honor and remember loved ones
  • Health - Medical expenses and health-related causes
  • Charity - Charitable organizations and causes
  • Animals - Help animals and pet-related causes
  • Wedding - Fund your dream wedding celebration
  • Sports - Support sports teams and athletes
  • Environmental - Protect our planet and environment
  • General - Other causes and general campaigns
  • Business - Support business and startup initiatives
  • Emergency - Urgent needs and emergency situations

Creating a campaign on Causfy is free. There are no upfront costs or fees to launch your cause. However, transaction fees may apply when processing donations or withdrawals, depending on the payment method used. These fees are transparent and will be clearly displayed before any transaction is completed.

Security & Fund Control

You do! Causfy uses decentralized custody, which means you maintain full control of your funds. When you create a campaign, a dedicated self-custodial wallet is provisioned for your account. Causfy never has access to your private keys and cannot move funds without your authorization. Funds raised through your campaign are settled directly into your wallet, and you can withdraw them at any time.

Causfy implements banking-grade security measures:

  • Self-custodial wallets - Your funds are stored in wallets where you control the private keys
  • Blockchain verification - All transactions are verifiable on-chain for complete transparency
  • Banking-grade authentication - Secure login and identity verification
  • Decentralized custody - Causfy cannot access or move your funds
  • Transparent governance - All fund movements are traceable and verifiable

Learn more about our security measures on our How It Works & Security page.

Yes! Causfy provides verifiable traceability through blockchain technology. All transactions are recorded on-chain, allowing anyone to verify fund movements transparently. This ensures complete accountability and builds trust between campaign creators and supporters. You can track every donation and see exactly how funds are being used.

Team Campaigns

Absolutely! Causfy offers team campaigns with role-based permissions and shared management. This is perfect for NGOs, families, activists, startups, and organizations. You can invite team members, assign custom roles (like Admin, Editor, Viewer), and collaborate transparently. Each team member can have different permissions based on their role, ensuring proper accountability while enabling effective collaboration.

Learn more about Team Campaigns on our dedicated page.

Causfy offers flexible role-based permissions:

  • Admin - Full control, can manage team, edit campaign, and handle finances
  • Editor - Can edit campaign content and view metrics, but cannot manage team or finances
  • Viewer - Can view campaign and metrics, but cannot make changes
  • Custom Roles - Create custom roles with specific permissions tailored to your needs

This ensures proper accountability while enabling effective collaboration for your cause.

Payments & Withdrawals

Causfy supports multiple payment methods depending on your country:

  • Cryptocurrency - Various cryptocurrencies including USDC, EURDC, and others
  • Credit/Debit Cards - Fiat payments via cards (where available)
  • Bank Transfers - Direct bank transfers (where available)

Payment availability varies by country. Check our Global Coverage Map to see what payment methods are available in your region.

Withdrawing funds is straightforward:

  1. Go to your campaign dashboard
  2. Navigate to the withdrawal section
  3. Choose your withdrawal method (crypto or bank transfer, depending on availability)
  4. Enter the amount and destination details
  5. Confirm the withdrawal

Since you maintain full control of your funds through your self-custodial wallet, you can withdraw at any time. Withdrawal options depend on your country and the payment methods available in your region.

Transaction fees may apply depending on the payment method used:

  • Cryptocurrency transactions - Network fees may apply (these are standard blockchain fees, not Causfy fees)
  • Card payments - Processing fees may apply (clearly displayed before payment)
  • Bank transfers - May include standard banking fees

All fees are transparent and will be clearly displayed before any transaction is completed. There are no hidden fees.

Global Availability

Causfy operates globally, but service availability and payment methods vary by country. We have three service tiers:

  • Available - Full service with multiple payment options
  • Coming Soon - Limited availability, expanding soon
  • Unavailable - Not currently available in this region
  • Restricted - Limited due to regulatory requirements

Check our Global Coverage Map to see the exact availability and payment methods in your country.

Yes! One of Causfy's key features is global reach. Supporters from around the world can contribute to your campaign, regardless of where you're located. However, the payment methods available to your supporters depend on their country's availability. Cryptocurrency donations are typically available globally, while card and bank transfer options vary by region.

Digital Activism

Digital activism on Causfy goes beyond just fundraising. It includes creating petitions, mobilizing supporters, and building movements around your cause. You can collect signatures, share your story, engage with supporters, and create real impact through both financial support and collective action. Causfy is the first platform that combines transparent crowdfunding and real digital activism all in one place.

Yes! Causfy allows you to create petitions alongside your fundraising campaign. This enables you to mobilize supporters both financially and through collective action. You can collect signatures, share your cause widely, and create real impact through digital activism. This combination of crowdfunding and activism makes Causfy unique in the market.

Transparency & Trust

Causfy ensures transparency through multiple mechanisms:

  • Blockchain Verification - All transactions are recorded on-chain and verifiable by anyone
  • Real-time Metrics - Campaign creators and supporters can see real-time progress and fund movements
  • Self-Custody - You control your funds, eliminating concerns about platform custody
  • Transparent Governance - All fund movements are traceable and auditable
  • On-chain Verification - Complete transaction history is publicly verifiable

Trust isn't promised on Causfy - it's demonstrated through technology.

Causfy's Donation Protected ensures that your donations reach the intended cause. Through our decentralized custody model and blockchain verification, we provide complete transparency and accountability. You can verify that your donation was received and track how it's being used. This protection is backed by our technology infrastructure, not just promises.

Learn more about our Donation Protected.

Support & Help

Causfy provides multiple resources to help you succeed:

You can also use the chat icon in the bottom right corner of the website to get in touch with our support team.

You can contact Causfy support in several ways:

  • Chat Support - Click the chat icon in the bottom right corner of any page
  • Contact Form - Visit our Contact page and fill out the form
  • Email - Send an email to contact@Causfy.com

Our support team is here to help with any questions about using the platform, creating campaigns, managing funds, or technical issues.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support
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