Privacy Policy & Cookies

1. Principles

• We collect only what is necessary to operate, protect, and improve Causfy.
• We do not sell personal data as a business model.
• We design the service to work globally, subject to regional availability and legal compliance.

2. Information we collect

2.1 Account and access

• Email and basic account data.
• Technical session and security identifiers.
• Access logs for fraud prevention and account protection.

2.2 Campaign content

• Text, images, videos, links, evidence, updates, and any content published by the creator.
• Campaign-related interactions when the product enables them.

2.3 Donations and transactions

• Amount, currency, date, status, and operation references.
• Payment method used when applicable.
• Network technical references when applicable in crypto operations.

2.4 Verification for payouts and verified status

• Identity or business data necessary for KYC or KYB.
• Anti-fraud signals and compliance-related checks.
• We may process this data directly or through providers.

2.5 Support and protection forms

• Data you provide when requesting support, reviews, or reports.
• Evidence and files you choose to attach.

2.6 AI Tools

• Questions and messages sent to AI assistants.
• Files or materials uploaded by creators for campaign assistants.
• Minimal security and diagnostic logs to prevent abuse and maintain the service.

2.7 Cookies and similar technologies

• Cookies necessary for session, security, and preferences.
• Analytics cookies when enabled.
• Third-party technologies when a creator integrates pixels or tags.

3. How we use information

• Operate Causfy and deliver its functions.
• Protect accounts, prevent fraud, and maintain system integrity.
• Process donations, payouts, and requests.
• Comply with legal obligations and respond to valid requirements.
• Improve performance, stability, and product experience.

4. Who we share information with

4.1 Providers

We share what is necessary with providers that provide infrastructure, security, verification, payments, and product operation.

4.2 Legal compliance

We may disclose information when necessary to comply with the law, respond to valid legal processes, or protect rights and security.

4.3 Public visibility

Campaign content is public when the creator publishes it as such. Donor visibility may be configurable according to product options, with technical and legal limits.

5. Pixels and third-party tracking integrated by creators

Causfy may allow a creator to incorporate third-party measurement or advertising tools in their campaign. In those cases:

• The third party may collect data according to their own policies.
• The creator is responsible for informing, obtaining consents, and complying with applicable regulations in their campaign.
• Causfy may restrict abusive or insecure integrations.

6. Retention

We retain information for the time necessary to operate the service, comply with legal obligations, prevent fraud, and resolve disputes. Some records may be retained longer if the law requires it.

7. Security

We apply reasonable technical and organizational security measures. No system is infallible.

8. International transfers

Causfy operates globally. Your data may be processed in different countries where we operate or where providers operate.

9. Rights and options

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or objection to processing. For requests, contact us through the official channel indicated on the site.

10. Minors

Causfy is not directed to minors. If you believe a minor provided us with data, contact us.

11. Changes

We may update this Policy. We will publish the current version with its date. Continued use may constitute acceptance, unless the law requires additional consent.